Large international customers rely on Quyntess to support business criticial processes on a global scale. If problems occur, we are ready to help them out.
Customers can turn to us for various reasons. We are organized to handle all requests with appropriate urgency and dedication.
Tailor our support services to your needs
Depending on how large your organization is, how time and business critical the supported processes are, how your internal IT-support team is organized and where they are located, we offer multiple standards to meet your support requirements.
In most cases, our standard bronze-level support services already meet our customer's needs. Qualitative business hours support is provided multi-channel.
Customers who require an extended support time window will choose this option and can count on premium response times for all classifications.
Our most demanding customers require 24/7 issue resolution with even sharper response times for all requests and extra solution and service uptime guarantees.